Contact

Questions about a model, help with an order, or a spare part you need? We are here to help.

Email

For orders, returns, repairs and spare parts: support@crazyrc.us
We aim to reply within 24 to 48 business hours.

Phone

+1 940-597-5851
Monday to Friday, 10:00 AM to 6:00 PM Central Time

Spare parts and repairs

Message us with your model name and the part you need, or a short description of the problem, and we will take it from there.

Delivery

Every order is imported from our fulfilment centre in China after you place it and delivered in 12 to 15 business days, with a tracking number emailed when it ships.

Where we are

Administrative office: 1401 Laurel Lane, Argyle, Texas, USA. This is an office only; we cannot accept visits or returns here.

Fulfilment centre: Yiwu City, Jinhua, China. This is a fulfilment centre only and does not accept visits or pickups.

Quick help

Include your order number and a short description when you contact us, and we can help faster.

Contact form